Privacy Policy

By using this website, creating an account, placing an order or contacting us, you consent to the practices described in this policy. This policy applies to information collected through Sharva's website, customer support and order services.

We may collect your name, email address, telephone number, billing and delivery address, order and payment status, account details, enquiries, preferences and technical information such as device, browser, IP address and cookie identifiers. Payment card details are processed by authorised payment providers and are not stored by Sharva in full.

We use information to operate accounts, process and deliver orders in India, calculate tax, provide customer support, prevent fraud, maintain security, improve our services, comply with law and send marketing only where permitted. You may opt out of marketing at any time.

We share only the information needed with service providers that support payment, hosting, analytics, communications and delivery, including Shiprocket and its delivery partners. We may disclose information when required by law, to protect legal rights or as part of a lawful business reorganisation.

Necessary cookies keep the website, account, cart and checkout working. Preference, analytics and marketing cookies are used according to your consent choices. You can update those choices through the cookie controls on this website.

We use reasonable technical and organisational safeguards and restrict access to personal information. No online system is completely secure. We retain information only for as long as needed for orders, support, accounting, tax, fraud prevention and legal obligations.

Subject to applicable Indian law, you may ask to access, correct or delete eligible personal information, withdraw marketing consent or raise a privacy concern. Some records must be retained for legal, tax or transaction purposes.

For privacy questions, email support@sharvaexports.com or sharvaexports21@gmail.com, or call +91 9998321937.