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Sharva policies

Terms of Service

The terms that govern use of Sharva's website and purchase of its jewellery.

Effective September 19, 2026Version 3.0

Acceptance

By accessing this website or purchasing from Sharva, you agree to these Terms of Service and the policies linked from them. If you do not agree, do not use the website or place an order.

Online store terms

You must provide current and accurate account, contact, billing and delivery information. You may not use the website or products for an unlawful purpose, interfere with security, upload harmful code or infringe another person's rights.

Products, prices and availability

Product photographs and colours may vary by screen and handcrafted pieces may have minor variations. Prices are shown in Indian rupees. GST is calculated and displayed in cart and checkout. Availability, descriptions and prices may be corrected before an order is accepted.

Orders and payment

An order is subject to payment authorisation, stock and our acceptance. We may limit or cancel quantities where information is inaccurate, payment is not authorised or fraud is suspected. If we cancel a paid order, the eligible amount will be returned through the original payment method.

Domestic delivery

Sharva currently accepts delivery addresses within India only. Delivery is arranged through Shiprocket or an available domestic delivery partner. Dispatch and delivery estimates are not guaranteed and may be affected by address, serviceability, inspection or events beyond our control.

Returns, refunds and buy-back

Cancellations, returns, refunds, exchanges and future buy-back requests are governed by the Returns, Refunds & Buy-Back Policy. Inspection and eligibility conditions apply.

Intellectual property and submissions

Website content, branding, photographs and designs are owned by or licensed to Sharva. You may not reproduce or commercially exploit them without permission. You remain responsible for material you submit and must have the right to provide it.

Liability and indemnity

To the extent permitted by law, Sharva is not liable for indirect or consequential loss arising from website use. Nothing in these terms excludes rights or liability that cannot lawfully be excluded. You agree to indemnify Sharva for loss caused by your unlawful use or breach of these terms.

Governing law and contact

These terms are governed by the laws of India and disputes are subject to the competent courts in Gujarat, India. Questions may be sent to support@sharvaexports.com or sharvaexports21@gmail.com, or by calling +91 9998321937.